Rockstars wanted!

Salary

$22 to $40 / hour, depending on experience. CCQ wage, according to the decree.

Location

Installations on Montreal’s North Shore. Our office: 801 boul. Arthur-Sauvé, Saint-Eustache.

Experience

We are looking for candidates with or without experience, hard-working and above all with a good attitude, who want to learn. No experience? No problem: we will train you.

Requirements

Valid driver’s licence.

Looking for a stimulating job? Don’t like routine? Enjoy physical work? This job is for you!

Want to change jobs and work for a solid, well-structured company? With our recent investments, our company is expanding fast and we need reinforcements to serve our customers well 🔥

We are looking for installers or installer helpers to install air conditioners and heat pumps, and for all kinds of air conditioning, heating and ventilation work. We have a great work atmosphere, more than 25 employees and solid expertise in air conditioning, heating and ventilation. You will be our customers’ first contact: a good attitude is essential.

Job description

The air conditioning and heating installer carries out installation work under the responsibility of the technical director. They help and work with the team leaders to keep installations running smoothly. They are committed to being motivated, offering courteous service and keeping a good attitude at all times. They contribute to their own learning, development and continuous skills improvement. They are responsible for the quality of their work, the cleanliness of the site, the company equipment and supplies lent to them, and their personal tools. They take the necessary steps to boost the profitability and productivity of their installation team.

Tasks

• Carry out the main work (brazing, flaring, evaporator drain, electrical connection, drilling holes).
• Decide on the piping size, type of connection, wire gauge, breaker capacity and water drainage.
• Determine the location of the holes.
• Determine the type of support, the location of the line cover and the safety devices.
• Carry out 24 V control work and program the thermostat.
• Ensure the refrigeration system is leak-tight (500 microns).
• Balance the refrigeration system and charge the refrigerant.
• Read and check the installation manuals according to the manufacturers’ specifications.
• Record the unit’s operating data.
• Do a general check before and after the work with the customers and apprentices.
• Explain installation guidelines, options and constraints to customers and apprentices.
• Determine the location of the installation components (electricity, evaporator, condenser, ducts, piping, etc.).
• Plan a clean and efficient installation with the team.
• Fill out the start-up sheets to make sure the unit works properly.
• Answer customers’ questions and help them understand their equipment.
• Contact the technical director or the suppliers’ technical support in case of an installation or start-up problem.
• Follow up with the company on unfinished work, work to be redone or any other problem.
• Contact the customer before arriving or in case of delay.
• Solve problems together with the technicians.
• Lead, train and supervise apprentices and other team members.

How you will do it

You will lead installations on the road. You will make sure installations are done consistently, according to the rules of the trade, taking every step needed to meet the company’s and the customers’ requirements. With your team, you will set the installation techniques and steps to carry out the work efficiently. You will help the company grow through quality work and outstanding customer service, and take part, with the company, in developing a plan for the continuous improvement of installation techniques.

Salary

$30 to $46 / hour, depending on experience. CCQ wage, according to the decree.

Location

Service on Montreal’s North Shore. Our office: 801 boul. Arthur-Sauvé, Saint-Eustache.

Experience

We are looking for a technician with residential service experience, able to troubleshoot and repair air conditioning and heating systems.

Requirements

• Valid driver’s licence
• Residential service experience

Looking for a stimulating job? Don’t like routine? Enjoy physical work? This job is for you!

Want to change jobs and work for a solid, well-structured company? With our recent investments, our company is expanding fast and we need reinforcements to serve our customers well 🔥

We are looking for air conditioning technicians to carry out repairs and maintenance for our residential customers. We have a great work atmosphere, more than 25 employees and solid expertise in air conditioning, heating and ventilation. You will be our customers’ first contact: a good attitude is essential.

Job description

The service technician is responsible for diagnosing, troubleshooting and repairing air conditioning, heating and ventilation equipment. They provide excellent service to our customers at all times and take the necessary steps to boost profitability, productivity and problem solving. They manage customer relationships while ensuring complete satisfaction and loyalty. They are responsible for the quality of their services, the cleanliness of the site, and the company’s equipment and supplies. They handle service calls and make decisions with the customers and the service manager to solve equipment or installation problems as quickly as possible.

Tasks

• Diagnose, troubleshoot and repair equipment.
• Carry out maintenance and check equipment as defined on the work orders.
• Properly fill out start-up reports, service reports and critical readings.
• Solve problems together with the service manager.
• Check the static pressures of ventilation systems (reading and interpretation).
• Check the operating pressures of the refrigeration system (suction, liquid, discharge, etc.).
• Check the operating temperatures of the refrigeration system (suction, liquid, discharge, etc.).
• Check the condition of the refrigeration system (suction and discharge superheat, subcooling).
• Check and analyze system performance (enthalpy, total capacity, temperature delta and CFM).
• Check the system’s amperage and voltage (compressor, condenser and fan).
• Send parts orders and service reports to the service manager as quickly as possible.
• Communicate with the service manager to solve problems more easily.
• Communicate with the suppliers’ technical support to solve problems more easily.
• Bring all parts, used or not, back to the office and label them by customer.
• Help maintain a flawless company image and professional service through your attitude.
• Pass on technical information so that customers receive clear and concise communications.
• Answer customers’ questions and help them understand their equipment.
• Propose alternative solutions to reduce the impact of troubleshooting work on customers.
• Follow up with the company on unfinished work, work to be redone or any other problem.
• Contact the customer before arriving or in case of delay.
• Manage customer relationships and after-sales service to build customer loyalty.

How you will do it

You will be responsible for carrying out service calls on the road. You will make sure they are done consistently, according to the rules of the trade, taking every step needed to meet the company’s and the customers’ requirements to the best of your knowledge. You will follow up efficiently with the office and the service manager by filling out start-up and service reports, for an accurate diagnosis. You will help the company grow through quality work and outstanding customer service, and take part, with the company and management, in developing a plan for the continuous improvement of troubleshooting techniques.

Salary

$60,000 to $100,000 per year, depending on experience: base salary plus performance bonuses.

Location

Our office: 801 boul. Arthur-Sauvé, Saint-Eustache.

Experience

We are looking for candidates with or without experience, hard-working and above all with a good attitude, who want to learn. No experience? No problem: we will train you.

Requirements

Valid driver’s licence.

Summary

We are looking for a candidate who knows how to communicate with customers and offer them products suited to their needs, according to the rules of the art in air conditioning, heating and ventilation. We are definitely not looking for pushy salespeople: the main goal is to build a lasting customer base by offering products that will fully satisfy them, at a fair price.

Tasks – customers

• Welcome customers and build a long-term relationship of trust, to offer them the most satisfying experience possible.
• Listen carefully to customers and ask questions to understand their exact needs and help them choose the equipment that best suits them, within their budget.
• Know the products well enough to describe their benefits: performance, comfort, operation, accessories, etc.
• Be able to describe how the units work and their functions.
• Clearly explain the differences and benefits of each product sold by the company and by the competition, according to the customer’s needs.
• Know how to negotiate, and have the sale approved by the sales manager before closing it.
• When making a sale, fill out the forms required by the company and make sure all the customer’s questions have been answered.
• Set up after-sales follow-up and a customer satisfaction program.
• Provide excellent service by email and by phone.

Transaction

• Make sure the customer fully understands the benefits of the product they are buying.
• Hand all product documentation to the customer in person.

Knowledge and training

• Know and understand how each product and service works.
• Perform air conditioning, heating and ventilation load calculations.
• Work with estimating and customer relationship software.
• Keep up to date on new products and accessories, their features and benefits.
• Take training on products, sales, customer service and other topics, as directed.
• Know and understand the laws governing air conditioning, heating and ventilation (federal, provincial and municipal).

Sales objectives

• Set annual sales objectives, have them approved by management and track progress to reach them.
• Improve efficiency through daily, weekly and monthly analysis of your activities: fix what does not work, keep doing what succeeds and set new objectives to increase the company’s performance.

Prospecting

• Contact customers 24 to 48 hours after the initial meeting to follow up and propose other options and benefits.
• Always look for new customers, using every prospecting tool available in sales.
• Take advantage of the company’s customer follow-up and development system.
• As directed, take part in company events: social activities, promotion days, special events, etc.

Other

• Take part in the inspection and installation of equipment sold to customers.
• Help maintain and prepare the showroom units and keep the showroom running well.
• Mentor new representatives.
• Attend all sales meetings.
• Always be professional in attitude and dress.

The secretary or receptionist plays a key role in running the company smoothly: they are the customers’ first contact. Their skills allow them to organize and manage the administrative work they are responsible for.

Tasks

• Carry out standard secretarial work: filing, preparing files, receiving mail, receiving, screening and forwarding calls, gathering and formatting (dashboards, charts) the department’s various secretarial work.
• Organize meetings and conferences, take part in them and write the minutes.
• Answer incoming mail, write commercial or technical letters, or any similar correspondence.
• Manage the supervisor’s contacts: appointments, meetings, travel; manage their schedule.
• Sort, among the information and documents from the various departments or from outside, those needed by the manager they assist.
• Pass on the supervisor’s instructions to the various departments.

Required qualities

• Know how to write and master email and customer relationship software.
• Know how to use Word, Excel, PowerPoint, Outlook, etc.
• Adapt to a specific pace and specific work methods.
• Take initiative to help the department run smoothly.
• Have a neat appearance.
• Have an analytical mind and a sense of synthesis.
• Have good general knowledge and language skills.
• Enjoy welcoming and dealing with customers.
• Handle ongoing activities and many requests at the same time (phone, visits).
• Know how to handle urgent requests.
• Respect the confidentiality of the information handled or communicated.
• Show openness, maturity, discretion, diplomacy and self-control.
• Be comfortable speaking and writing.
• Be precise, careful, methodical and organized.

Tasks

The tinsmith carries out maintenance work, replaces filters, installs ventilation ducts, performs load calculations, reads plans and specifications, and designs and fabricates ventilation ducts.

They start up and install air conditioning, heating and ventilation equipment. They must also be able to diagnose and fix problems during a service call, and carry out the complete assembly of a ventilation installation.

They keep smiling at all times and provide exceptional service to all our customers, current and future.

Areas of competence

Be able to install the following units:

• Air conditioner (wall-mounted and central)
• Heat pump (wall-mounted and central)
• Electric furnace
• Rooftop unit

Main skills

• Master and interpret ventilation diagrams.
• Know ventilation duct installation components inside out.
• Connect ducts to the installation components and equipment.
• Diagnose and fix problems.
• Master the thermodynamic issues specific to refrigeration installations.
• Have an aptitude for manual work (brazing, various assemblies, plumbing, etc.).
• Adjust electrical and electronic devices and refrigeration components to optimize operation.
• Fill out technical intervention sheets and produce detailed reports.

Required qualities

• Punctuality
• Resourcefulness
• Sense of observation
• Organization
• Initiative
• Logical work methods
• A sense of customer contact, and a smile at all times