Privacy Policy
How we collect, use and protect your personal information.
Contents
1Scope
This policy applies to personal information collected by Les Entreprises MPH ("MPH", "we") in the course of its business, its website and its services.
By using our website or providing us with your information, you agree to its collection, use and disclosure in accordance with this policy.
2Information collected
We collect this information directly from you or, with your authorization, from third parties.
3Use of information
- To respond to your requests and communicate with you;
- To provide our products and services, and follow up on them;
- To prepare quotes, contracts and invoices, and collect payments;
- To manage warranties, after-sales service and subsidy applications;
- To send you information about our products, services and promotions;
- To improve our website, services and communications;
- To meet our legal obligations and protect our rights.
4Disclosure to third parties
We may disclose your information, to the extent necessary:
- to our employees, agents, subcontractors and partners involved in providing our services;
- to our service providers (hosting, communications, payment, analytics and advertising), who act on our behalf;
- to manufacturers, subsidy programs and financing partners, when required to serve you;
- to a prospective acquirer as part of a business transaction (sale, merger or reorganization);
- when required or permitted by law.
5Cookies
Our website uses cookies and similar technologies:
Essential
Required for the website to work and stay secure.
Analytics
Measure traffic and improve the website.
Advertising
Measure our campaigns and show relevant ads, notably through Google and Meta.
You can refuse or delete cookies in your browser settings. Some features of the website may then no longer work.
6Electronic communications
By sending us a request, you agree that we may contact you about it by phone, text message or email. We may also send you information about our products and services, in accordance with Canada's Anti-Spam Legislation.
You can unsubscribe at any time: reply STOP to a text message or use the unsubscribe link in our emails.
7Retention and security
We keep your information for as long as necessary for the purposes for which it was collected or to meet our legal obligations, then destroy or anonymize it.
We take reasonable security measures to protect your information. However, no transmission over the Internet and no storage system is completely secure, and we cannot guarantee the absolute security of information transmitted.
8Hosting of information
Your information may be stored or processed outside Quebec, including elsewhere in Canada or in the United States, by our service providers. It may then be subject to the laws of those jurisdictions.
9Your rights
To exercise your rights, contact our person in charge of the protection of personal information (section 12). We may need to verify your identity before responding.
10Links to other websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or their content.
11Changes and governing law
We may change this policy at any time. The version in force is the one published on this page. Your continued use of our website after a change constitutes your acceptance of the amended policy.
This policy is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.
12Contact us
For any question about this policy or your personal information:
Les Entreprises MPH
