Heat pump repair on the North Shore
Is your heat pump noisy, no longer heating or not cooling properly? Our team offers fast, reliable and professional service to restore your unit’s performance.
Fast, efficient service
Our certified technicians are trained to diagnose and repair a wide range of problems. We act quickly and efficiently.
Whether you have a central, wall-mounted, multi-zone or built-in heat pump, we will find the solution.
Get a quick response
If your unit breaks down or malfunctions, contact us right away. Our team travels everywhere on the North Shore.
Accurate diagnosis, effective repair
As soon as we arrive, we carefully inspect your heat pump to find the source of the problem. Thanks to our expertise and advanced diagnostic tools, we quickly determine the repairs needed and get to work.
Our goal: keep interruptions to your comfort to a minimum, while guaranteeing a lasting repair.
Common heat pump problems
Your heat pump can show various signs of malfunction. Here are the most common problems that require a certified technician.
Heat pump no longer heating or cooling
This symptom often points to a problem with the compressor, the refrigerant or the circuit board. A quick check helps avoid making the situation worse.
Unusual noise or vibration
A metallic noise, a hum or excessive vibration can be caused by a faulty fan, a worn motor or a loose part. Several things can be involved: see our article My heat pump is noisy: what can I do?
Water leak
Water running under the wall unit or around the indoor unit can be caused by a clogged drain, poor condensate drainage or a lack of refrigerant in the system.
Odours or lukewarm air
Unusual odours, or air that stays lukewarm even in cooling mode, can be caused by a very dirty filter or an airflow problem.
Weak or irregular airflow
If air comes out of the vents weakly, it may be a failing motor, a dirty filter, a blocked fan or an electrical problem.
Error codes or indicator lights
If your unit shows an error code, it is a protection mechanism: the unit is signalling that a component must be checked quickly.
Check before placing a service call
The filters
Make sure the unit’s filters are clean. All air conditioning and heating systems have filters that protect the coils from dust and other debris.
The circuit breakers
Check that all the circuit breakers connected to the units are switched on.
The thermostat setting
Make sure your thermostat is set for heating or cooling: set the target temperature colder or warmer than the current room temperature.
The thermostat itself
Check that your thermostat or remote control is on and working properly.
Still not working?Contact us: we will quickly send a technician to your home to repair your heat pump. Place a service call
Our advantages
Great customer service
Recommended by CAA-Quebec
No pressure selling
No subcontractors
After-sales service
In business since 2001
Professional staff
Quality installation
Competitive prices
Licences and accreditations
Why choose Les Entreprises MPH to repair your heat pump?
Entrusting your unit to Les Entreprises MPH means fast, reliable service carried out by true specialists. We never subcontract: every repair is done by our own certified technicians.
Not sure whether to repair or replace your heat pump? Talk to our team: we will guide you with complete transparency. We also offer heat pump installation, cleaning and maintenance.
Get your free quote in 30 seconds — no commitment.
- ✅ 100% free evaluation
- ✅ Fast response
- ✅ 30+ certified employees
- ✅ No subcontractors
